We accept returns on all full priced items within 30 days of receiving your order for a credit note or refund amount based on assessment. All items must have no further wear or tear and fall within the same grading category we initially determined. If additional damage has occurred, we reserve the right to refuse the refund, exchange, credit note or issue a partial refund.
We do not offer refunds on items due to displeasure in condition. It is understood that we sell second hand vinyl records, of which can be unpredictable when operated. We do our best to listen to our products upon request, as well as sending hi-res sleeve images, please use this service to ensure confidence in your purchase.
Shipping return costs will be the responsibility of the customer.
PAYPAL PAYMENT RETURNS
Pay with your PayPal account and PayPal can refund your return shipping costs.
* up to $45 shipping cost per return and 8 returns each year. *
Use Australia Post stick-on labels, available at Australia Post outlets, or download our own below, instructions on how to post returns are also included.
DOWNLOAD RETURN SHIPPING LABEL AND INSTRUCTIONS
If you're living in Melbourne, returns can be made in person at our store Spacebound - 9 Johnston Street Collingwood, 3066. (Please note due to covid-19 store hours may change)